Delivery & Email
Why was my ecard not delivered?
We work hard to ensure that our cards sent by users reach the receiver's inbox. An email notification is sent to the receiver the moment sender sends an ecard (or on the date of delivery of a card which is scheduled for a post dated delivery). We also send a reminder to the receiver, if the card...
rating 29 Aug, 2018 Views: 64375 Comments: 0
I sent an ecard but did not get a notification email with the details?
An email notification is sent to you the moment you create an ecard (even if it is scheduled for a post dated delivery). Our research shows that the most common reason for you not getting the details, is a typo error in your email address. Unfortunately, we cannot allow you to change the...
rating 29 Aug, 2018 Views: 49669 Comments: 0
Can I resend an ecard to the correct email address?
Yes you can. Through 123Greetings Connect’s advanced tracking system you can edit  Receiver email address of an ecard even if it has been sent. To resend an ecard please follow these instructions: - Login or Sign up to 123Greetings Connect with the same email address that you used to...
rating 29 Aug, 2018 Views: 45119 Comments: 0
Why am I not getting the view card confirmation mail?
When you send an ecard through 123greetings.com, you have the option of getting notified when the receiver views the ecard. This option by default is set to yes so that you know when the ecard is viewed. If you have not received the view confirmation email, then A) There is a typo in your...
rating 09 Oct, 2019 Views: 22486 Comments: 0
How do I know that the ecard I sent has been viewed?
When you send an ecard through 123greetings.com, you have the option of getting notified when the receiver views the ecard. This option is by default set to yes so that you know when the ecard is viewed. When the receiver views the ecard, 123greetings.com will send you an email confirming the...
rating 29 Aug, 2018 Views: 19500 Comments: 0
How do I ensure that an ecard sent to me show up in my inbox?
You need to add the following email addresses to the address book / white list: 1. ecards@123greetings.com 2. reminders@123greetings.com 3. newsletter@123g.info 4. newsletter@123greetings.info 5. specials@123g.biz 6. specials@123greetings.biz Here's how for the following service providers: If...
rating 29 Aug, 2018 Views: 13617 Comments: 0
Why am I not receiving ecards sent to me?
We work hard to ensure that our cards sent by users reach the receiver's inbox. An email notification is sent to the receiver the moment the ecard is sent. Our research shows that the most common reason for the receiver not getting the card is a typo error in the receiver's email address when the...
rating 29 Aug, 2018 Views: 23463 Comments: 0