Why am I not getting the view card confirmation mail?

Article ID: 20
Last updated: 15 Oct, 2012
Views: 14144

When you send an ecard through 123greetings.com, you have the option of getting notified when the receiver views the ecard.

This option by default is set to yes so that you know when the ecard is viewed.

If you have not received the view confirmation email, then

A) You unchecked the option 'Let me know when the receiver views this ecard' while sending the ecard

B) There is a typo in your own email address preventing the email from reaching you.

C) The ecard has not been viewed yet.

If you check the email containing the ecard details received on sending the ecard, it will let you know whether the viewed notification feature was enabled or disabled. Also, if you did get the ecard details email, then your email address is correct. If both the above are correct, then the receiver has not yet viewed the ecard.

Our 123Greetings Connect feature gives you instant access to all the ecards you've sent from 123greetings.com, in the last 30 days. Click on the following link to Track your ecard.

Click here to Track your ecard now.

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Can I resend an ecard to the correct email address?     How do I know that the ecard I sent has been viewed?