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123Greetings / Help Home / General Questions / Why am I unable to hear the sound track / music with my ecard?

Why am I unable to hear the sound track / music with my ecard?

Article ID: 65
Last updated: 05 Jul, 2017

This is most likely to be a plugin problem. A plugin is the software that plays the music on your browser. To play the MP3 files on our site you need to install mp3 supporting software like Real Player, Windows Media Player etc.

If you have the necessary plugins and are unable to hear the selected soundtrack, you are advised to reinstall the plugins and retry.

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Article ID: 65
Last updated: 05 Jul, 2017
Revision: 1
Views: 12564
Comments: 0
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