Why am I having problems viewing the ecard?

Viewing an ecard from our service is very simple; Once you enter the card number on our website or click on a view link sent by email, you should be able to see your card or an appropriate error message regarding your ecard.

If you are unable to view the card you have received, and are not able to see the error, the possible reasons are:-

• Browser Support: Make sure you have an upto date version of your browser. The latest browsers such as IE 6.0 and its subsequent versions, Firefox 2.0 and its subsequent versions works well with our site.
  
  Also ensure that you have Javascript/cookies enabled in your browser settings in order for the website to work properly.

• .Software Requirements: To view a flash card you should have flash player in your computer. You can download free versions of flash player by clicking on the link below the ecard.

• Download Speed: Most of our cards work with all download speeds, even a dial-up. Some heavy flash or video cards may require faster download speeds for a better user experience.