Viewing an ecard from our service is very simple; Once you enter the 20 digit card number on our website or click on a view link sent by email, you should be able to see your card or an appropriate error message regarding your ecard.
If you are unable to view the card you have received, and are not able to see the error, the possible reasons are:-
-
Browser Support: Make sure you have an upto date version of your browser. The latest browsers such as IE 6.0 and its subsequent versions, Firefox 2.0 and its subsequent versions works well with our site.
Also ensure that you have Javascript/cookies enabled in your browser settings in order for the website to work properly. Please follow few simple steps to enable JAVA SCRIPT in your browser.
If you are using Mozilla Firefox:
1. Click on tools menu right at the top of the browser.
2. Select and click "options". And under “contents” tab you should find the text "Enable JavaScript" and a check box beside the text. Please tick it.
You are done!!!
If you are using Internet Explorer:
1. Click on tools menu right at the top of the browser.
2. Select and click "Internet Options". A pop up window will open up where you should find a tab called "security". Please click on the button “Custom Level”.
3. On clicking "Custom Level" a pop up window should open up. Please scroll down to find an option called "Scripting" and under scripting you will find 3 sub options which are as follows:-
a) Active scripting. (Please check the option "Enable")
b) Allow paste operations via script. (Please check the option "Enable")
c) Scripting of Java applets. (Please check the option "Enable")
- Software Requirements: To view a flash card you should have flash player in your computer. You can download free versions of flash player by clicking on the link below the ecard.
- Download Speed: Most of our cards work with all download speeds, even a dial-up. Some heavy flash or video cards may require faster download speeds for a better user experience.
Note : If the problem still persists please send us the screen shot of the page that you are viewing, enabling us investigate on the same. To get a Screen Shot, please press the ' Print Screen' button on your keyboard, then save it in Word/Paint. Finally send the document to us as attachment.
