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123Greetings.com :: Help & FAQ / Viewing an ecard
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document Why am I having problems viewing the ecard?
Viewing an ecard from our website is very simple; once you enter the 20 digit card number in the "Search Box" at the top right hand side  of our website or click on the card link in the email notification that you have received, you should be able to see your card or an appropriate...
rating 12 Dec, 2014 Views: 85659
document How can I view the ecard that was sent to me?
To view the ecard that you have received, Click on the link in the email notification that you have received. Or, you can also just copy and paste the link into your browser’s address bar. Or, if you prefer, you can go to www.123greetings.com and type your 20 digit ecard number in the...
rating 15 Oct, 2012 Views: 63564
document Is it possible to view an ecard that has passed the 30 days limit?
We store ecards on our servers for a period of 30 days only. After that, they are moved offline to free up space for new cards. Accordingly, they cannot be viewed after they cross the 30 days limit. We're sorry for the inconvenience caused because of this.
rating 15 Oct, 2012 Views: 32349
document Why is the program not accepting my ecard number?
All ecards that are sent from 123greetings.com system are stored on the 123greetings.com servers. To ensure that your personal communication is safe & secure, our system assigns a 20 digit number to each and every ecard. The 20 digits are assigned based on complex algorithms to prevent...
rating 15 Oct, 2012 Views: 19463
document What does "Viewed limit exceeded" mean?
There is no limit to the number of times that an ecard can be viewed. However, to ensure that our service is not abused or used for fraudulent purposes, the system may impose limits from time to time on a particular user's or ecard's activity. If you are unable to view an ecard because the...
rating 15 Oct, 2012 Views: 26180
document What is the ecard number format? Why do I get an "Invalid ecard number" error?
All ecards that are sent using the 123greetings.com system are stored on the 123greetings.com servers. To ensure that your personal communication is safe & secure, our system assigns a 20 digit number to each and every ecard. The 20 digits are assigned based on complex algorithms to...
rating 15 Oct, 2012 Views: 9195
document My card has expired. What do I do?
We store ecards on our servers for a period of 30 days only. After that, they are moved offline to free up space for new cards. Accordingly, they cannot be viewed after they cross the 30 days limit. We're sorry for the inconvenience caused because of this.
rating 15 Oct, 2012 Views: 29281
document Can my computer receive a virus from your E-Cards?
All ecards that are sent from 123greetings.com system are stored on the 123greetings.com servers. You do not have to install any software to send & receive ecards from our website. Because you don’t download the ecards, it is virtually impossible for there to be a virus with a...
rating 15 Oct, 2012 Views: 9470
document The URL in my ecard notification took me to a website that was not 123greetings.com
Unfortunately, you have not received a legitimate ecard from 123greetings.com. Both the message you received and the site it directs you to are from someone impersonating us in an attempt to load a virus on your computer or to get private information from you. They have illegally duplicated...
rating 15 Oct, 2012 Views: 5668
document Why do I get a blank screen while trying to view a card that was sent to me?
We have noticed that in some cases antivirus software’s or firewall software’s installed in the system blocks some site from opening. We suggest you to check the same and if it is blocking the site please add our site to its white list.
rating 15 Oct, 2012 Views: 6502

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