Why am I not receiving Anniversary Reminders?

Article ID: 187
Last updated: 11 Jan, 2016

You might not receive Anniversary Reminders for any of the following reasons:

1. The Anniversary of your contacts are not set. You can easily set the Anniversary by going to your Address Book, clicking on the “Edit” link of your contact, and updating the “Date of Anniversary” field. Please note that if your contact is already registered in123Greetings Connect, you will not be able to edit his/ her Date of Anniversary.

2. In the "Anniversary Reminder Settings" box, if you have selected “No” for “Send me an email reminder for my contact’s anniversary”.

3. Owing to various online filter settings Anniversary Reminder emails might go to your bulk/ spam mail folder. A simple way to address this situation is to add “ecards@123greetings.com” to your Address Book or list of contacts.

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Article ID: 187
Last updated: 11 Jan, 2016
Revision: 1
Views: 1479
Comments: 0
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